Logicalis-CIO-Report-2026 - Flipbook - Page 27
becomes more autonomous, questions
of identity, authority and traceability
become more complex. Who is
responsible when an AI-driven process
makes a 昀氀awed decision? How are actions
audited? How is intent distinguished
from error? These are not abstract
governance problems. They shape how
much responsibility organisations are
willing to give to machines in critical
work昀氀ows.
The workforce implications are similarly
unsettled. Some organisations expect AI
to reduce headcount (40%), others expect
it to increase (31%). The gap between
those positions suggests that AI’s impact
will not follow a single pattern. More likely,
it will reshape roles rather than simply
remove or create them.
For CIOs, this makes workforce design
part of AI strategy. The question becomes
how to structure environments where
humans and AI systems work together,
accountability is maintained when
and coordinate activity with minimal
work is distributed across people and
human intervention.
machines.
AI is shifting from augmentation to
Beyond AI, CIOs are also being asked to
agency. For CIOs, the implications are
think across multiple horizons at once.
less about performance and more about
More than half believe generative and
accountability. Systems that advise can
agentic AI will disrupt existing business
be challenged. Systems that act must be
models within the next two years (53%).
governed.
At the same time, quantum computing is
already appearing on strategic roadmaps,
The practical consequences of this are
with almost a third expecting it to have a
only just beginning to surface. As AI
similar impact (30%).
Logica Lis gLoBa L cio R EPo RT 2026
how authority is shared, and how
27
